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SEMANTiCS – Karlsruhe 2019

September 9 - 12, 2019

Taxonomy Driven Event Processing for Intelligent Customer Operations

We describe a real world Intelligent Customer Support Organization that uses graph based technology for taxonomy driven entity extraction, speech recognition, machine learning and predictive analytics to improve quality of conversations, increase sales and improve business visibility.

https://2019.semantics.cc/taxonomy-driven-event-processing-intelligent-customer-operations

 

Details

Start:
September 9, 2019 @ 08:00
End:
September 12, 2019 @ 17:00
Event Category:
Website:
https://2019.semantics.cc