Conference

Taxonomy Driven Event Processing for Intelligent Customer Operations We describe a real world Intelligent Customer Support Organization that uses graph based technology for taxonomy driven entity extraction, speech recognition, machine learning and predictive analytics to improve quality of conversations, increase sales and improve business visibility. https://2019.semantics.cc/taxonomy-driven-event-processing-intelligent-customer-operations  

Abstract: Gartner recently identified Knowledge Graphs as a key new technology in both their Hype Cycle for Artificial Intelligence and Hype Cycle for Emerging Technologies. Gartner’s Hype Cycle for Artificial Intelligence, states, “The rising role of content and context for delivering insights with AI technologies, as well as recent knowledge graph offerings for AI applications have … Continue reading DAMA – Rocky Mountain Chapter – Knowledge Graphs →