Franz Inc. Named to the “Artificial Intelligence 100”

We are proud to announce our selection  to the “AI 100” – The Companies Empowering Intelligent Knowledge Management.

From KMWorld – The rapid pace of advancements in AI technology is truly stunning. Anyone expecting the interest in—or possibly the obsession with—the various iterations and implementations of of generative AI (GenAI) to die down placed a bet on the wrong team. We now confront a reality in which the opposite is true. News about new developments, new use cases, new companies, new discoveries, and new, well, just about everything related to AI, and not just GenAI, is escalating at breakneck speed.

According to Grandview Research, “The global artificial intelligence market size was estimated at USD 196.63 billion in 2023 and is projected to grow at a CAGR of 36.6% from 2024 to 2030. The continuous research and innovation directed by tech giants are driving adoption of advanced technologies in industry verticals, such as automotive, healthcare, retail, finance, and manufacturing” (grandviewresearch.com/ industry-analysis/artificial-intelligence-ai-market).

McKinsey, in its latest Global Survey on the current state of AI, confirms the explosive growth of GenAI tools. Some one-third of survey respondents reported that their organizations are using the technology regularly in at least one business function. Looking at executives in the C-suite, almost a quarter of them are personally using GenAI tools for work, and more than a quarter say that their board of directors has GenAI on their agenda. Investment in AI is increasing, according to 40% of survey respondents. McKinsey has concluded, from survey results, “The expected business disruption from gen AI is significant, and respondents predict meaningful changes to their workforces. … Yet while the use of gen AI might spur the adoption of other AI tools, we see few meaningful increases in organizations’ adoption of these technologies (mckinsey.com/capabilities/quantumblack/our-insights/ the-state-of-ai-in-2023-generative-ais-breakout-year).

APQC’s “Emerging Technologies for Knowledge Management” survey revealed that AI is seen as a priority in several areas, including recommending content or knowledge assets, creating new artifacts and content, identifying and surfacing expertise, and driving intelligent search (https://www.apqc.org/resource-library/resource-listing/emerging-technologies-knowledge-management-survey-report).

It’s easy to become overwhelmed, even awestruck at the amount of information about AI, particularly GenAI, being thrown at us on a daily basis. The ability of AI technologies to process vast amounts of data, recognize patterns that humans can’t see, and generate new knowledge and insights boggles the imagination. The challenge faced by knowledge managers is determining what is actually useful and will have staying power. Not every bit of news about AI actually applies to KM. However, AI brings with it far-reaching implications for knowledge sharing, while engendering some anxiety about the potential for misuse or unintended consequences. Alleviation of risk factors through the use of guardrails and technologies such as RAG (retrieval augmented generation) are crucial going forward. They, and other technologies still in development, have the potential to foster ever-more intelligent applications available to knowledge managers.

KMWorld AI 100: The Companies Empowering Intelligent Knowledge Management intends to focus attention on the innovative KM vendors that are infusing their offerings with AI and related technologies. We invite you to explore the companies on this list to understand why they stand out.

Visit the award page at KMWorld.