The Knowledge Graph Conference 2022

Knowledge First Design For Dynamic Intelligent Contact Centers, And Beyond

Accenture (NYSE: ACN) recently acquired N3 because Fortune 100 Companies were selecting N3 as their intelligent contact center of choice. N3’s rise in visibility is due to the tangible ROI results delivered with “Mia” – N3’s groundbreaking Market Intelligence Assistant. Mia, is an always-on AI and machine learning Knowledge Graph platform that aggregates insights and delivers the most important, contextually relevant insights to the Sales or Customer Success Advisor during an active conversation in order to facilitate successful sales outcomes.

Accenture’s Slides

Franz’s Slides

Presentation Abstract

Shannon Copeland – Accenture